GoodholmLiving

Goodholm Living Inc. Interior Accents and Furniture

Calgary, Canada
758 Sales | 5 out of 5 stars

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Announcement    We're back in the shop and ready for the holiday season!

Dispatch times may be faster that what is posted, based on the variation of the listing (valve handle colour or wood finish). If you need something faster than what is shown as the dispatch time, feel free to reach out and I can give you a more accurate delivery time.

On Instagram? Follow @goodholmliving to see our latest projects.
Bought an item and shared it to social media? Tag @goodholmliving or #goodholmliving

Announcement

Last updated on Dec 3, 2021

We're back in the shop and ready for the holiday season!

Dispatch times may be faster that what is posted, based on the variation of the listing (valve handle colour or wood finish). If you need something faster than what is shown as the dispatch time, feel free to reach out and I can give you a more accurate delivery time.

On Instagram? Follow @goodholmliving to see our latest projects.
Bought an item and shared it to social media? Tag @goodholmliving or #goodholmliving

Items

758 Sales
 

All Items

Contact shop owner

Derek Goodbrand

Reviews

Average item review
5 out of 5 stars
(110)
See reviews that mention:
Quality 18 Shipping 15 Customer service 18

About GoodholmLiving

Sales 758
On Etsy since 2014

When doing bios, I always end up writing about myself in the third person and it just doesn't feel quite right, so my wife offered to interview me to mix it up a bit:

Pernille Goodbrand: What is your name?
Derek Goodbrand: Derek Goodbrand
PG: What is your occupation?
DG: I'm a plumber by trade
PG: How long have you been doing this type of work?
DG: I started as an apprentice plumber when I was 17, and worked for a commercial plumbing company for 13 years. I started working "creatively" with pipe in 2013.
PG: Why did you branch out? Isn't plumbing a pretty good gig?
DG: Sure, but I got a bit tired of being at the same types of sites, eating the same kind of sandwich every day, you know? I just needed to change things up and be a bit creative.
PG: So you quit your job?
DG: Yeah, and it was the right decision. I work way more now, but I love making my own schedule, making stuff, and hanging around with our shop dog.
PG: What it your favorite piece to make?
DG: The copper coat rack, no doubt!
PG: Why is that?
DG: It's by far my most challenging item to make - but also the most rewarding - it has to be just right to work.
PG: So the challenge part of the fun?
DG: For sure, it's not like I run around laughing all day, but I like to make something of quality that will last and last. A lot of people don't want another run-of-the mill piece. They want unique, custom, quality furniture, fixtures and design. They want functional, lasting pieces that fit their style and their home. I strive to make those pieces, and happy customers are my greatest accomplishment!

Shop members

  • Derek

    Owner, Designer, Maker

  • Pernille

    Web Presense, Quality Control

  • Dougie

    Apprentice, Lovable Mutt, Constant Distraction

Shop policies

Last updated on/> June 8, 2020
We strive to create unique, high quality products and handcraft every item with the greatest care and attention. All designs are Goodholm Living Inc.'s.

We value every one of our customers and strive to provide superior customer service. Our shop policies provide some general guidelines for transactions. Please read these shop policies before purchasing, and don't hesitate to contact us if you have any questions.

Thank you!
Goodholm Living

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Customers can return or exchange non-custom and non-personalized items within the time frame stated above. Customer pays return shipping.
If the item you received has a defect, or you have trouble with assembly or installation, please contact us right away so we can troubleshoot and fix the issue.

We stand behind the quality of everything we make. If, after receiving an item, you're not satisfied, please contact us as soon as possible - we will do our very best to make you happy!

If your item has been damaged in transit, please take photos of the damage as soon as possible, and send them using the Etsy convo feature so we can resolve the situation and pursue a damage claim with the shipping service.
Shipping
It's very important to us to have items arrive safely and in a timely matter. We do our very best to package efficiently to keep shipping costs as low as possible. Tracking and full insurance is always included with shipping.

Orders within Canada will be shipped with Canada Post (2-9 business days).

Orders to the United States are shipped using a shipping logistics service offering USPS and FedEx options:

➢ Smaller items ship with USPS (3-5 business days)
➢ Larger items ship with FedEx (approx. 5 business days)

Please note that orders over $800CAD going to the United States may be subject to an import brokerage fee in addition to your home state's taxes and duties. Customers are responsible for covering this cost.

Outside of North America;
We ship internationally! If you do not see a shipping quote for you country - contact us for a quote. Orders from outside of North America ship with USPS (usually 6-10 business days). Please note that the customer is responsible for all custom fees, importation taxes (VAT) that incur when importing goods to their home country.

I'm thinking of making a purchase, when can I expect my order to ship?
The timeframes for dispatching are listed under "Shipping & Policies" for each item. Please familiarize yourself with these timeframes before ordering. If you need an item for a specific date, please contact us prior to ordering, and we'll let you know if it's possible to rush the order (It often is!)

If you require express shipping, an extra fee will apply. Please contact us for a shipping quote.

I put in the wrong address, what should I do?
It happens! Please contact us right away, and we'll do my best to re-direct your order. However, it's the responsibility of the customer to provide an accurate shipping address at the time of purchase.
Additional policies and FAQs
ASSEMBLY:
Some (basic) assembly may be required for larger items. We'll provide instructions, and items will be easier to put together than any Ikea item - we promise! If you're having trouble with assembly or installation, please contact us. We're here to help!

BULK/CUSTOM ORDERS:
If you're interested in buying a larger quantity of an item, or if you're interested in creating a custom order, please contact us to get an idea of the estimated timeline for design, construction, and delivery.